Returns & Exchanges Policy
Returns & Exchanges Policy
We value your support and want you to be confident when shopping with us. Please read our policy carefully before placing your order.
Returns
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We do not accept returns for change of mind or incorrect sizing.
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Returns are only accepted if the product is faulty or incorrect.
Exchanges
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Exchanges are accepted if stock permits.
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Customers are responsible for all shipping costs related to exchanges.
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To be eligible, items must be:
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Unworn, unwashed, and in original condition.
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With all tags attached and in a resellable condition.
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If your requested size/style is unavailable, we will offer store credit instead.
Faulty or Incorrect Items
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If your order arrives damaged, defective, or incorrect, please contact us at [your email address] within 7 days of delivery.
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We will cover shipping costs for faulty or incorrect items and provide a replacement or full refund.
Refunds
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Refunds are only issued for faulty or incorrect items that cannot be replaced.
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Approved refunds will be processed back to your original payment method within 5–10 business days, depending on your bank or card provider.
How to Start an Exchange or Faulty Item Claim
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Email us at [your email address] with your order number, reason for exchange, or photos of the fault.
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We’ll confirm if stock is available for an exchange or if a refund applies.
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If applicable, send your item back following the instructions we provide